We Are Hiring!

We are looking for an Automotive Technician with at least 5 years of experience in diagnostic and general repairs

APPLY HERE!
5

I cannot recommend IMG and Jason enough- never pushy, always immediately responsive and helpful, respectful- it was the nicest and easiest car purchase I've ever made- loved the whole experience! I'll be a lifetime customer for sure...

1

I went to this dealership for a warranty repair on my vehicle. The service rep made me feel good about it and said if the warranty company approved the repairs all I would owe is the deductible of $100. After some time I received a phone call stating the warranty repairs were approved 100%, and my end would be $679. I asked how and the rep could not answer me saying that the warranty company didn’t cover all costs. So I called the warranty company to ask and the warranty agent was wonderful and told me they were approving everything the shop asked for (totaling $1300 and 7hours labor). I then called the shop back to say this and again the rep was vague and unconvincing on how I owe so much more. At this point I’m enraged at how a power steering pump, inner tie rod ends, and one sway bar bushing can cost $2000. I go to the shop and the rep stated that the warranty company only covers $100/hr for labor but the shop charges $125/hr. I was upset and asked how this dealership sells this warranty and does repairs all the time didn’t know about this in advance I was told “We knew that they don’t cover all the labor cost”. I was really upset that I was lied to and told them as such. They denied lying to me but they pulled a clear bait and switch. I said ok show me how the job costs and extra $700 given I’d only owe $25/hr labor and the deductible. The rep claimed 8 hours for the job totaling $200 and the deductible of $100 and tried very hard to add up to $700. I said I might have been able to understand $400 given the math but $700 is ridiculous. The next day I get a chipper phone call stating magically the new number is $400. When I told them I’m still not paying this they got upset and rather unprofessional and said we don’t want to deal with you. I pick up my car and pay the “diagnosis fee” to be done with them. Now I go to a trusted mechanic and he runs the numbers and according the universal database for all cars he adds up the time he can charge for the job is 3.6 hours……. After pricing the parts and the labor for the job he comes in under $1000. The warranty company paid every dime and I owed him nothing. International Motor Group is not only ripping off their customers but committing warranty fraud. (Oh and by the way yes I swore, I swore a lot. I don’t like being lied to. Good thing I’ve done most of my own auto-mechanic work for years giving me the knowledge to know something was wrong. It sickens me to think of all the people who don’t know anything about cars and just say “oh well, I guess I gotta pay it” and fork over enough cash that places like this get paid twice for the same job. )

5

2 cars bought so far, thank you for being quick , fair and professional!

5

Just bought my first car through IMG and this was hands-down the best experience I've had at a dealership so far. I was up front about what I wanted and they were ups front about what they could do for me. Don and Jason were informative, understanding, and accommodating. I've had to go back for two extremely minor resets on the vehicle and they've been more than accommodating on taking care of the two minor issues. They definitely treat you like family here. Highly recommended.

5

Jason was so easy to work with! He was knowledgeable, professional and fair. My husband got his dream car and we could actually afford it. GREAT experience!

5

By far the best used car experience Ive ever had! Jason and Don were amazing! Go see them. You wont regret it!

5

I received such excellent and professional care from this business-would highly reccomend! it is a very professional and friendly environment. needed a repair to my vehicle and being new to southern rhode island i had not found a new mechanic yet. everywhere locally i called was booked until next week and i called International motors on a reccomentation. Lenny (he owner) was extremely accommodating and got me in the next morning and provided me with a FREE, clean and reliable loner car! i was ready to walk to work! my car repair was easy, swift and affordable. i plan to make this my new permanent car repair shop and would highly reccomend to anyone else!

5

Thanks so much IMG for all of your help ! Ask for Jason He was amazing car sale. He knows what he's doing. I love my new Toyota Camry 2014.... I will be sure to recommend International Motor Group to my friends.

5

Just got a Nissan Altima yesterday and it's a pleasure to drive my new car. Thank you Jason for putting me in my new car. I highly recommend this place to buy a car. Thank you again.

5

They are amazing! Jason and his crew will get you in a beautiful car without the hassle of dealing with the stress. It was a complete stress free purchase! This is our second purchase with Jason and it was wonderful. We are so happy and thankful to have found them! Can't be happier! Thank you for my new car!

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