Hi Lenny, Fully satisfied with timeliness of service. Originally had an appt 4 weeks ago for major maintenance VW (85,000) service…parts had to be ordered…..sadly, evening before had a serious accident with a motor hit to the rear of the vehicle. Once cleared for insurance repair, Ben and Carl said no problem. Held onto parts. Took four weeks. Body repair completed this past Monday. Next day in for your service work. All good for me. But kudos to both these young men at the desk for their help and the team for getting the job done by day’s end! Hope the team enjoyed the chocolate chip cookies! So convenient to have you nearby!