WARWICK and EAST GREENWICH AUTO REPAIR

They fixed the original problem (shorted mass air flow sensor) but gave my car back with another unrelated issue (radar sensor warning light on). They wouldn't even look at the problem to give me an estimate on how to fix it without charging me a SECOND service fee ($135). They even noted on the documentation that they gave me that the 2nd issue appeared while they were test driving it after fixing the shorted mass air flow sensor.

IMG has always delivered top notch service for my vehicles. My car was serviced urgently after stalling on the highway. Peter greeted me with a smile and listened to my problem. A loner was offered. They were able to assess the problem within hours and call me immediately. They ordered the necessary parts. My car was ready for delivery the next day. Thank you for your continued service. IMG has been my choice for prompt and reliable service for all my vehicles for more than 20 years.

Great service. Peter was super!

Excellent customer service...friendly, transparent and thorough!

Awesome service

ML 350 BTC: Front and rear brakes, done correctly with OEM parts. Very nice work. Courteous and clean crew, shop and loaner. We're very happy and do recommend IMG.

Every visit has always been excellent - courteous, no scare tactics, reliable work, great communication, timely completion . . . they have won me over as a committed lifetime customer!

This was my first time bringing a vehicle to International Motor Group, and I believe it is the BEST customer service experience I have ever had. Having managed large custom care centers for years, I have an appreciation for the level of communication, attention to detail, and general responsiveness provided by your team (I worked with Pete specifically). Additionally, the 3 year service warranty provides great piece of mind. I will be bringing all my vehicles to your shop moving forward and will refer Friends and Family!

Great service mechanics very knowledgeable took the time to get it right

I was having problems with the transmission on my Range Rover and was worried that it would be an expensive repair. IMG figured out that it was just the gear shift linkage and fixed the problem. They also serviced the car and it’s now as good as new!