5

Awesome service and follow up from staff.

1

My relationship with this automotive repair place has ended. I sent my Jaguar XJ8 in for a new headlight repair. They did a great job with that. What they did wrong, was tell my husband that the serpentine belt was bad, there was fluid leaking on the engine and a slew of other items. Mind you, my car had just spent 3 weeks with other Jaguar Certified Mechanics and other mechanics that are highly trusted. All of these things were looked at a day before it even went to this shop because I know they can be dodgy buggers. I know cars. When my husband called me and told me what the company was trying to do, I immediately called them and told them, that they were only touching the headlight and I was sick of these shenanigans and if I found anything tampered with it would be serious. They tried to tell me they did not tell my husband any of that stuff. The things my husband told me were very specific and he isn't a car guy. Why on earth would he make this stuff up? I asked the guy if he was calling my husband a liar? I told him all of the aforementioned work that had been done by the Jaguar certified folks and he suddenly started to backtrack. This was really unethical. There was other work I was seeking to have done as I love my car and hate the new Jags. They won't be laying a hand on my Coventry cat ever again due to this unethical behavior.

5

Great service, highly recommend.

5

Very large and expensive repair to our Honda Pilot. Peter worked to get us the best price on parts and eliminate any items that were not an immediate concern. We were also able to get a loaner which helped immensely. Very professional team.

5

Had my tire fixed, did a great Job. They matched the tire and did everything that was required. Very close to where I was at the time (in miles) If you looking for a tire place, come to International Motor Group, for Good Prices ! Good People ! and Good Service !

5

Amazing as always! Wouldn't go anywhere else!

5

Thanks again for quick and excellent service. Two thumbs up for service reps Pete and Carl

5

As always, IMG was there when we needed them. Always a pleasant experience.

5

Great job. Always reliable

5

Prompt, thorough, and honest service. Great job Lenny, Tony, and Carl.

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