WARWICK and EAST GREENWICH AUTO REPAIR

This place is incredible, after going to two mechanics, they were able to properly assess the issue with my car. Not only did they do a wonderful job, but I arrived just at 5:30 to pick up my car, and they quickly reopened, so I could get it. Safe to say, I will never trust anyone else with my car!

Figured I would try these guys as they are closer to home than my old stand by. I was greeted by familiar faces (both had worked at my other spot) so I was immediately comfortable. They did a standard oil service on my Lexus. No big deal. No mysteries. But it was the magic they performed on my Audi convertible roof creak that won me over. You see, I am that guy who hears every little noise, rattle and creak and the top was making me crazy… to the point I didn’t want to get in the car. I took it to the local authorized Audi dealer (Inskip) and they refused to touch it. (I found that curious). The guys at IMG took it in and when I got the car back - noise gone. I’m very pleased and plan to continue to test the team at IMG going forward.

I had 7 months of problems, that nobody could find...Bobby and crew made quick work of it. 2 days. Done!!!!

Took a 2006 Volvo s60 with 230k miles there. Great customer service. The estimate matched the final price. Clean and well-kept shop. They gave me a 3 year warranty on the work! Thanks!

Love these guys! Very knowledgeable, clear communication, fair prices. It’s always a pleasure to see them. There’s no question that they care about the quality of their service. I always recommend them to friends and family.

Love these guys! Very knowledgeable, clear communication, fair prices. It’s always a pleasure to see them. There’s no question that they care about the quality of their service. I always recommend them to friends and family.

Tremendous and prompt service with reasonable and fair pricing! I called IMG on Wednesday afternoon to see if they could look at my 2017 Jeep Grand Cherokee because of a grinding sound coming from the rear brakes. Bobby asked me if I could come in at 8:00 a.m. the next day (Thursday) and I was pleased they were able to accommodate me so quickly. I brought the vehicle in and the brake problem was diagnosed within 30-45 minutes. I needed new pads and rotors and was given a fair and reasonable quote for the work that needed to be performed. Bobby asked me my timetable for this service since they work with people to accommodate their timetables and needs. I advised him that I needed the work done as soon as he was able to get to it because of my work schedule that day. After providing me with a ride on their shuttle service to a nearby relative's house, I received a call a couple of hours later advising that the work was done and they sent the shuttle service back to pick me up and get me back to IMG. I was back on the road by 11:00 a.m. I highly recommend IMG to anyone who needs their vehicle serviced. While I do not live locally, I will happily come come back to IMG for all of my vehicle service needs!

Had a great repair experience. They provided an accurate up front quote and provided clear and effective communication. Very polite and professional. When some parts were unexpected delayed they communicated the matter quickly and provided a loaner car. Very satisfied and will definitely be using again.